İş Tanımı
- To consistently offer professional, friendly and engaging service
- To ensure prompt and courteous service is extended to both internal and external customers
- To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
- To solicit group, transient and/or banquet business through action plan preparation and execution
- To establish parameters, quotes and negotiate prices, confirming by written contracts
- To participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
- To maintain accounts, contact, activity and business details within the appropriate software applications
- To work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
- To prepare weekly, monthly, quarterly and annual reports, as required
- To balance operational, administrative and Colleague needs
- To follow departmental policies and procedures
- To follow all safety policies