Duties and Responsibilities

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests

To ensure the safe keeping of pass keys

To ensure safe use of resort buggies

To check arrival and departure reports so as to enable anticipation and of guests needs

To ensure that luggage or other items are delivered or collected from the guest’s room within the Company’s standard

To ensure that the hotel entrance lobby is clean and tidy . 

To ensure that the work place such as the luggage room and long term storage room is clean and tidy

To greet guests, offering assistance in carrying items efficiently

To introduce guests to the Guest Service Agents for an efficient and personalised check-in 

To proactively engage with guests around the resort who may require buggy service

To follow instructions of Bell Captain to prioritise guest buggy service

To provide resort tour to guests 

To ensure buggies are clean and in good repair at all times

To report any damage or repair needs to Bell Captain to arrange repairs

Requirements

Reading, writing and oral proficiency in the English and Turkish language

Demonstrates a high standard of verbal communication, social skills and up-selling skills

Willing to work a flexible schedule and holidays

Have a minimum of 1 years’ experience in similar position, preferably in luxury 

environment

Customer focused

Team player

Delivers their best

 Trustworthy and responsible