Duties and Responsibilities

Maintains a high standard of personal hygiene and grooming at all times

Wears designated uniform which are well pressed and in a good state of repair

To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Mandarin Oriental, Bodrum

Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner

Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner

To prepare mise en place as required in their dining venue.

Requiretments

The colleague understands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the department standards.